Delivery times
We ship worldwide with a tracking number. Your order is prepared within 1 to 3 business days, then delivered in 7 to 12 business days in France and 8 to 15 business days in other countries. Shipping costs: free in France; elsewhere €4.90, free on orders over €39. The exact delivery time and costs are displayed at checkout. For a gift under the tree, order before December 5th.
Tracking and security
Once shipped, you will receive an email with your tracking number, also available in your customer account. Each package is carefully packed so that your dog's accessories arrive in perfect condition.
Tracking
Careful packaging
Returns & Exchanges
1. Contact us
Write to us at contact@nomaiadream.com within 14 days of receipt with your order number. We will validate your return or exchange quickly.
2. Return the item
Return the unworn item, in its original packaging, to the address we provide. For a size exchange, specify the desired size.
3. Get your refund
Upon receipt and verification of the package, we will issue a full refund to your original payment method within a maximum of 14 days.